Within 72hrs of your purchase, we’ll send you an email with super-simple instructions for how to download Tandem and set up an account. You can do this yourself, or pass these on.

We’ll also set you - or the recipient - up with your unlimited subscription and print-on-demand credits our end to keep it simple.

You can download and start creating with Tandem instantly.

We’ll do our very best to get any books created and requested before the 7th of December printed/posted in time for Christmas (at least in the UK).

Please contact us for international shipping times.

Every single book created with Tandem is unique, and is created through you or your child choosing what sort of story or fact book they want. Read more about Tandem here.

At the moment, Tandem is only available in the UK and Ireland App stories, but we’re working to expand this rapidly. If you’re outside of the British Isles, please sign up to our newsletter so we can keep you up to date.